新加坡国立大学商学院助理教授获奖研究与研究背后的故事
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2023-05-17 16:24:53
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">新加坡国立大学商学院会计系助理教授Baek In Gyun博士以其卓越的研究成果在学院中崭露头角。</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">他的博士论文<strong style="box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;">《关于远程办公政策与员工绩效关系的论文》</span></strong>(Essays on the Relation between Telecommuting Policies and Employee Performance) 获得了美国会计学会 (American Accounting Association) 管理会计部门的优秀博士论文奖 (Outstanding Dissertation Award)。 </p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;"><span style="box-sizing: border-box;">这位年轻教授的获奖论文包括两个章节——</span><strong style="box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;">“远程办公对信息获取的影响:来自美国专利局的证据”</span></strong><span style="box-sizing: border-box;">(The Effect of Telecommuting on Information Acquisition: Evidence from the U.S. Patent Office) 以及</span><strong style="box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;">“主管在家工作时下属的任务绩效”</span></strong><span style="box-sizing: border-box;">(Subordinates’ Task Performance when the Supervisor Works from Home)。</span></p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;"><span style="box-sizing: border-box;">在第一章中,<strong style="box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;">他发现远程办公,也就是在家工作,有助于员工获取新信息。</span></strong>Baek教授解释说,信息获取包括律师收集信息来准备案件进行辩护,也可以指研究人员寻找数据进行研究。他说:“大多数人需要独处来集中精力完成困难的工作,我的研究就证明了这一点。”</span></p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;">在论文的第二章中,Baek教授发现如果主管远程办公,下属的任务绩效就会下降。</span></strong>他补充道:“这两个相反的结果表明我们需要考虑各种情况来评估远程办公的影响。”</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">Baek In Gyun教授在首尔国立大学 (Seoul National University) 获得了工商管理学士学位 (Bachelor in Business Administration) 和会计学理学硕士学位 (Masters of Science in Accounting),之后他又在威斯康星大学麦迪逊分校 (University of Wisconsin-Madison) 获得了会计学博士学位 (PhD in Accounting)。<strong style="box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;">BIZBeat采访了Baek In Gyun教授,请他和我们分享一下获奖感受以及他在新国大的研究与生活。 </span></strong></p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">可以请您分享一下您的获奖论文吗?</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;"><strong style="box-sizing: border-box;">在新冠疫情之后,远程办公已成为一种新的工作方式。</strong></span>但是远程办公的反对者们担心这种办公方式可能会阻碍同事之间的沟通和信息传递。例如,在2013年,雅虎 (Yahoo) 就终止了其远程办公的政策,其前首席执行官玛丽莎·梅耶尔 (Marissa Mayer) 表示:“沟通和协作至关重要,所以我们才需要并肩工作。” </p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">然而,远程办公可以帮助员工更好的获取信息,这种办公方式可以减少员工用于通勤的时间,并且给他们提供更安静、不受干扰的工作环境,帮助他们集中注意力。在“远程办公对信息获取的影响:来自美国专利局的证据”这章中,<span style="box-sizing: border-box;">我研究了远程办公对于信息获取的影响,</span><span style="color: #003d7c; box-sizing: border-box;"><strong style="box-sizing: border-box;">研究结果发现远程办公有助于员工获取新的信息。</strong></span></p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">我还发现,对于时间压力更大或在工作场所会受到更多干扰的员工来说,远程办公是一种更好的办公方式。最后,我还发现远程办公有助于提高工作质量。因此,我的研究结果表明,<span style="color: #003d7c; box-sizing: border-box;"><strong style="box-sizing: border-box;">远程办公有利于那些需要运用大量专业知识和技能的员工,通过促进他们对于信息的获取,从而提高工作效率。</strong></span></p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">在“主管在家工作时下属的任务绩效”这一章中,我发现相对于主管在办公室工作,当主管居家办公时,在办公室工作的下属的任务绩效会更低。</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;"><strong style="box-sizing: border-box;">我发现远程办公其实是把双刃剑:</strong></span><span style="color: #3e3e3e; box-sizing: border-box;">一方面,远程办公可以提高员工获取信息的能力;但另一方面,当主管在家办公时,在办公室工作的下属的表现就会差强人意。远程办公现在仍然是一个极具争议的主题,我在论文中分析了远程办公的两面性,这对于远程办公利弊的讨论可能都有帮助。</span></p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">您为什么对远程办公这个主题感兴趣呢?</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;"><span style="color: #3e3e3e; box-sizing: border-box;">在新冠疫情爆发之前,我就发现远程办公将成为一种新的办公方式,因为远程办公的应用越来越广泛。而疫情只是加速了远程办公的使用。远程办公是否真正有益于组织和员工可能引起了大家的激烈争论,但关于远程办公的学术研究目前还处于初级阶段。</span><strong style="box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;">此外,由于远程办公的广泛应用,在未来的工作场所中,技术还将发挥更大的作用。</span></strong><span style="color: #3e3e3e; box-sizing: border-box;">在工作场所中,这些技术会以各种形式出现,例如协作工具和监控设备。</span></p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;"><span style="color: #3e3e3e; box-sizing: border-box;">虽然媒体和评论家们认为新技术将会塑造未来的工作场所,但只有很少的学术证据能证明新技术对员工绩效和其他工作结果的影响,尤其是在远程办公的模式中。我想研究的是这些新技术的实际应用,比如它们如何能够融入到激励机制、决策权、绩效评估以及给员工的奖励(例如薪酬和晋升)中。</span></p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">您能和我们分享一下您的研究重点吗?</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">我的研究兴趣集中在两个领域。<strong style="box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;">首先,我喜欢研究各种控制系统对工作结果的影响,</span></strong>例如员工绩效、员工离职率、激励机制的设计和失实报告。例如,在我正在进行的研究《远程工作中计算机监控对员工生产率的影响》 (The Effect of Computer Monitoring on Employees’ Productivity in Telecommuting Arrangements) 中,我们的研究团队发现,在已有的工作考核基础上,如果加上计算机监控系统,员工的工作效率会提高7%。在另一篇论文《创新企业文化的意外后果:一项实证研究》(Unintended Consequences of a Creative Corporate Culture: An Empirical Investigation) 中,我和共同作者们发现,具有创新精神的企业更有可能投机取巧,比如虚报财务报表。</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;">其次,我对研究技术和创新的影响也很感兴趣。</span></strong>例如,在最近的一篇工作论文《技术信息问题是否重塑了公司的边界?来自专利申请的证据》(Do Technological Informational Concerns Shape Firm Boundaries? Evidence from Patent Prosecution) 中,我和另外一位共同作者发现,随着技术信息问题的解决,公司更多的倾向于外包某些任务,并扩展新的业务领域。</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">您的研究与其他会计主题是否有所不同?</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;">我的研究主要涉及管理会计。</span></strong><span style="color: #3e3e3e; box-sizing: border-box;">在管理会计中,许多研究者会去分析研究企业机构使用的管理控制系统,这些系统是“管理者用来确保员工的行为和决策与组织的目标和战略所一致的工具”。因为我的研究探讨了企业机构使用的技术和控制系统,如远程办公,所以我认为我的研究还是属于会计主题的。</span></p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">您之前曾与别人共同创办过一家移动应用公司,您是怎么从创业者转变为商学院教授的呢?</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;"><span style="color: #3e3e3e; box-sizing: border-box;">从我很小的时候开始,我就一直想创业,自立门户。虽然这两个身份看起来非常不同,但做为一家初创公司的联合创始人和一位教授有一个共同点:你可以自己决定要做什么和如何去做。除此以外,这两种身份在社会中扮演了不同的角色:</span><strong style="box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;">商学院的教授会教授学生如何成为未来的商业领袖。</span></strong></p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">请和我们分享一下您在NUS的教学模式。您的教学方法是什么,您如何提高学生的参与度呢?</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="color: #003d7c; box-sizing: border-box;">NUS的学生对学习热情十足,并且拥有全球视野。</span></strong><span style="color: #3e3e3e; box-sizing: border-box;">他们不仅会从教科书上学习知识,还会在与同学和教授的日常交流中学习进步。虽然会计课程可能有点枯燥,但我会鼓励学生踊跃发言,并和他们讨论最新的案例。</span></p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">您加入NUS已经超过一年了,有什么感想呢?作为NUS的一名老师,您有什么体会?</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">会计专业和NUS商学院为我提供了各种各样的帮助,这一点让我大为震惊。我之前没有来过新加坡,而且美国和新加坡很不一样,但是多亏了学校对我事无巨细的帮助,我很快就适应了新环境和新加坡独特的教育体系。我非常期待以后在NUS的生活。</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">对于想要加入NUS的年轻研究者,您有什么想与他们分享吗?</p>
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<p style="margin: 0px; padding: 0px; box-sizing: border-box;">要向他人虚心学习,尊重新加坡文化。尽管新加坡看起来很小,但它提供的机会却是无穷无尽的。</p>
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